Privacy Policy

1. Introduction

Loksewa Bishes respects your privacy. This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices available to you when you use our website and services.

2. Information We Collect

Account Information

• Name
• Email address
• Phone number
• Username
• Authentication information
• Profile information

Educational Activity

• MCQ attempts
• Test scores
• Practice history
• Course or package enrollment
• Learning progress

Payment Information

When you purchase a paid service, payment information may be processed by a third-party payment provider. We may receive transaction-related information such as transaction ID, payment status, amount, and purchase information.

Technical Information

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Date and time of access
• Website interaction information

3. How We Use Your Information

• Create and manage user accounts
• Provide educational services
• Track learning and test progress
• Process purchases and subscriptions
• Provide customer support
• Send important service notifications
• Improve our website and educational content
• Detect fraud and security threats
• Analyze website usage
• Comply with applicable legal requirements

4. Cookies

Loksewa Bishes may use cookies and similar technologies to maintain user sessions, remember preferences, improve website performance, understand website usage, and measure services or advertisements.

You can control cookies through your browser settings.

5. Analytics

We may use analytics services to understand how visitors use our website. Such information may include pages visited, device information, browser information, and interaction patterns.

6. Google and Third-Party Login

If you sign in using a third-party authentication provider such as Google, we may receive information permitted by that provider and authorized by you.

This information may be used to authenticate your account and provide requested services.

7. Sharing of Information

We do not sell your personal information as a product.

We may share limited information with trusted service providers when necessary to operate our services, including providers for hosting, payment processing, authentication, email, analytics, security, and customer support.

Information may also be disclosed when required by applicable law, legal process, or court order.

8. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction.

However, no internet-based service can guarantee absolute security.

9. Data Retention

We retain personal information for as long as reasonably necessary to provide services, maintain records, provide support, meet legal obligations, resolve disputes, and prevent fraud or abuse.

10. Children's Privacy

Loksewa Bishes does not knowingly request unnecessary personal information from children. If you believe that a child has provided personal information without appropriate authorization, please contact us.

11. Your Privacy Choices

Depending on applicable law and available functionality, users may be able to:

• Access account information
• Correct inaccurate information
• Request deletion of certain information
• Update account information
• Unsubscribe from promotional communications
• Manage browser cookies
• Close their account

12. Marketing Communications

Where promotional communications are sent, users may be provided with an option to unsubscribe. Essential service messages, such as account, payment, security, or administrative notifications, may still be sent.

13. Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices, content, or security of third-party websites.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be published on this page with a revised effective date.